Some web browsers may not be compatible with the Outlook on the Web and thus cause hindrance to some of its functions.
So, try launching your Outlook on the Web application using a different web browser. It may happen that switching web browsers can resolve your problem and now you could download attachments from received emails.
Downloading the attachment as a zip file may solve the issue sometime. In the same way, you can download multiple or all attachments together. You just need to open that email which contains multiple attachments and hit the Download all option below the linked attachments. Note: There is another option to save the email attachments, i. Windows Firewall can also prevent email attachments from downloading. If your Firewall is on, try to disable it. To do it, you should:.
If the problem remains, there is a chance that your cache is full. Your cache or Temporary Internet Files folder stores the records of every site that you have visited and every file you have downloaded. Thanks to the cache, your browser can easily access these records and load websites easier. Each browser follows a somewhat different path to clear the cache. This is a very rare occurrence, but sometimes an attachment may be bigger than your storage capacity.
You should check if the designated download partition has enough space for your attachment. If not, you should remove some files to free up space for it. Alternatively, if you have multiple partitions, you can change the default download location to another one. There are many cloud storage services to which you can upload and then share large files. Once your file is stored in the cloud, you can include a link to the document in your email message.
Note: The service you use generates a link to access your file. Your recipient can open the link to download your file. Tip: For detailed information about uploading files and creating a download link in OneDrive, go to Upload photos and files and Share files and folders and change permissions. When you compress, or zip , your file, it decreases its size, and it might decrease it enough to fit within the Outlook size limits for attachments.
The following articles describe how to compress and extract files for different Windows operating systems. Windows Zip and unzip files. Windows 8. Windows 7: Compress and uncompress files zip files. Under the Image Attachments section, select Resize large images when I send this message. Note: For more information on how to change maximum allowable attachment sizes, see "Attachment size exceeds the allowable limit" error. To help reduce the size of attachments that you send in Outlook, see Reduce the size of pictures and attachments.
In addition to mail provider limits on total message size, sending large attachments through email is not always the best solution. Your message might cause your mailbox to exceed the storage quota Each message that you send is saved in the Sent Items folder. Sending large attachments to other people counts against your mailbox size quota as well. When you exceed the storage quota, you could be blocked from receiving additional messages.
Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback?
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